Save and View the Content of Print Jobs

        print manager video

 

Step 1. Install CZ Print Job Tracker on the print server that has the printer shared. See Option 2: CZ Print Job Tracker is installed on your Windows print server e.g. \\PrintServer. On Windows print server, uncheck "Render print jobs on client computers".

Step 2. In Preferences --> Print Jobs, select "Save the content of printed jobs for viewing".

Step 3. Send a print job to the shared printer \\printserver\printer from a workstation.

Step 4. In CZ Print Job Tracker --> Printed Jobs, double click the print job to view the content.

Common Issues:

1. The content file can't be found

1.1 Check above steps.

1.2 Check if the spool file format is #####.spl where ##### is the number (for example 00002.spl) in the content directory e.g. C:\Program Files\CZ Solution\CZ Print Job Tracker\content\.  If it shows FP#####, please follow the instructions below to turn off Spool File Pooling on the print server, then send a new print job to test.

print manager view content 2

If you install CZ Print Job Tracker on Windows 2000, the spool file pooling is turned off by default.

If you install CZ Print Job Tracker on Windows XP / Windows Vista / Windows 7 / Windows 8, 

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate the following registry subkey, where <printername> is the name of your printer:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\<printername>

  3. In the right pane, right-click SpoolDirectory, and then click Modify.

  4. In the Value data box, copy the value from DefaultSpoolDirectory located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers)

  5. Repeat step 2 to step 4 for the other printers.

  6. Quit Registry Editor.

  7. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)

  8. Send a new print job to test.

If you install CZ Print Job Tracker on Windows 2003 / Windows 2008 / Windows 2012,    

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. In the New Value #1 box, type DisableServerFilePooling, and then press ENTER.
  5. Right-click DisableServerFilePooling, and then click Modify.
  6. In the Value data box, type 1 to turn off spool file pooling, and then click OK.
  7. Quit Registry Editor.
  8. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)

  9. Send a new print job to test.

      

2. The format of current printer driver is not supported

A. Uncheck "Enable Advanced Printing" in the properties of the printer -> Advanced and print again.

B. If A doesn't work, check "Enable Advanced Printing" and change the data type from RAW to NT EMF 1.008 in the properties of the printer -> Advanced --> Print Processor, then print again.

C. If B doesn't work, try a different printer driver (e.g. Postscript printer driver or PCL printer driver), then repeat A and B.

If you still can't see the content of the print job, please email the name of printer driver to support@czsolution.com .

 

Click   print manager video  to view the online demo

 

 
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